What’s New : If an online payment transaction gets tagged as anomaly, an alert will be sent to both the parent and the admin via email and notification. The communication will include a payment acknowledgement attachment instead of the regular fee receipt.
A banner will also appear at the top of the Online Transaction page, highlighting any outstanding anomaly transactions and providing a direct link for the admin to adjust them.
Benefit : This feature helps school admin/accountant proactively identify, verify, and resolve parents’ payment-related concerns before they raises. It also provides a convenient link to adjustment screen to allocate against pending dues or initiate a refund.
Path :To Track Anomalies:- Finance > Payment Gateway > Online Transactions > Apply Filters Enable/Disable Alert:- Settings > Collaboration > Communication > Alerts > Pg Anomaly Alert
